Connected Quality
Where strategy meets systems and intention becomes measurable impact.
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Whether you're preparing for health equity accreditation, building out your quality infrastructure, or finally turning “we should” into “we did,” our Connected Quality services offer targeted, flexible solutions grounded in industry standards and equity-centered best practices.
The Quality Pulse
Documentation & Policy Review
A focused review of your most critical quality documents—because unclear policies lead to inconsistent care.
Includes:
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Comprehensive review of up to 3 policies or procedures
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Gap analysis aligned to accreditation or QI best practices
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Bookmarking and formatting recommendations (as needed)
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Written feedback report + 1 live debrief session
Perfect for organizations preparing for accreditation or aligning with national standards
🕒 Timeline: 2–4 weeks
💰 Investment: $2,000 – $2,500
The Impact Lab
Quality Improvement Coaching
Turn your QI intentions into action with customized coaching and tools.
Includes:
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Up to 3 virtual coaching sessions (PDSA cycles, RCA, dashboards, etc.)
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Worksheets, tools, and templates
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Real-time problem-solving through a CPHQ lens
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Custom coaching plan for your team
Great for teams building internal QI muscle
🕒 Timeline: Flexible scheduling
💰 Investment: $1,750 – $2,250
The Readiness Check
Mock Survey & Compliance Walkthrough
Test your systems before the surveyors do. We’ll score, assess, and help you improve before it counts.
Includes
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Mock scoring + checklist aligned to standards (e.g., NCQA, URAC, CMS)
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Annotated feedback report
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Prioritized improvement roadmap
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60-minute feedback session
Best for organizations 3–6 months out from survey
🕒 Timeline: 4–6 weeks
💰 Investment: $4,500 – $6,000
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The Safe Systems Session
Patient Safety & Risk Management Training
One impactful session to sharpen staff skills in safety, reporting, and culture-building.
Includes:
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60–90 minute training (virtual or in-person)
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Topics include incident reporting, RCA, safety culture, and more
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Pre-training needs scan
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Training recap + action steps
Ideal for inpatient, residential, or member-facing teams
🕒 Booking-based
💰 Investment: $2,500 (virtual) / $3,500+ (in-person)
Connected QualityPackages
1
Starter: Connected Essentials
For smaller orgs or teams just getting started with formal QI work
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1 × Quality Pulse™ (Doc Review)
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1 × Impact Lab™ (QI Coaching)
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Email support during engagement
Flat fee: $4,500
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Growth: Connected Momentum
For organizations ready to align operations with strategy
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1 × Readiness Check™ (Mock Survey)
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2 × Impact Lab™ coaching sessions
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1 × Safe Systems Session™ (Training)
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QI dashboard template (quarterly)
Pricing: $7,500 flat or $4,000/month (2-month package)
3
Premium: Connected Mastery
For health plans and orgs doing full survey prep or QI overhaul
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Full Readiness Check™ across multiple standards
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Up to 3 Impact Lab™ sessions per month
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Quarterly safety training
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Ongoing document review and feedback
Pricing: $6,000–$8,500/month (3–6 month minimum)
What Our Clients Say
