Equip your teams to deliver high-quality care, and prove it.
​​90 minutes, live and virtual · Up to 40 participants
$3,500 per session (2026 rate, book by December 31)
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Why It Matters?
Quality and compliance teams are smaller than they were, but regulators and accreditors still expect the same work. New standards, new staff and team strain all land at once. A focused session for the people you have is the fastest way to close the gap.
​Built for: behavioral health providers, community health centers, hospitals and health plans. Best for quality, compliance, care management and training leaders, especially after turnover or restructuring, or ahead of a survey.
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Choose a Session
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01 · The Team They Stay For
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Building a culture of respect and compassion
For teams facing burnout, conflict, or identity-based aggression from patients or coworkers. Built on our cultural humility work with an organization in Minnesota.
Your team leaves with: shared language, clear response steps and a team agreement leaders can reinforce.
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02 · From Blame to Better
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Incident review that improves care and holds up to audit
For new or reorganized quality and compliance staff.
Your team leaves with: clear ownership, a simple review workflow with root-cause prompts, and a 30-day evidence checklist.
03 · Same Measure, Different Story
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Turning equity data into action
For quality and population health teams.
Your team leaves with: one measure broken out by group and read together, the gaps that matter, and one fair, measurable improvement step.
04 · Beyond the Ramp
Collecting disability data and building access people can feel. Now booking pilot organizations for early 2027.
For teams preparing for NCQA’s 2026 disability accommodations standard (HO 4), or improving access.
Your team leaves with: respectful scripts for asking about disability and accommodation needs, a data-capture checklist, and an accessibility review of one touchpoint.
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NCQA alone determines whether evidence meets its standards. Completing a Connected Consultants training does not guarantee any accreditation outcome or score. Connected Consultants is independent and not affiliated with NCQA.
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Every Session Includes
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Planning call: 30 minutes to learn your team, goals and any recent survey or audit findings
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Examples adapted to your setting: scenarios and language that fit your organization type
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Live session: 90 interactive minutes on your video platform
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Job aid: a one-page checklist or workflow your team keeps
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Pulse survey: so you can show the training landed
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Summary and next steps: what your team raised, and the gaps worth fixing first
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Investment
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$3,500 per session. Standard session with examples adapted to your setting.
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Any three for $9,500. Save $1,000.
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Full custom build: $7,500. Content built from your own policies, data, or de-identified cases.
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In-person delivery is available on request; travel is billed separately.
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Payment: 50% at booking to hold the date, 50% net 30 after delivery.
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These rates apply to sessions booked by December 31, 2026. Sessions can be delivered in early 2027.
Contact us for 2027 pricing.
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Keynotes & Series
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01 · The Future of Healthcare is Cultural Humility
Keynote: What Got Us Here Won't Get Us There. Moves leaders and teams past check-the-box cultural competence to a daily practice that changes how care is delivered. 45–60 minutes, tailored to your state and population data. For an organization in Minnesota, this keynote led to listening sessions and a training on responding to identity-based aggression.
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02 · Equity in Action: Understanding Racial Equity and Health Disparities
A five-module series that builds shared language for health equity, then moves teams to action on REaL and SOGI data, language access, workforce and accreditation equity frameworks. Run the full series or single modules. For quality and accreditation teams, Modules 4 and 5 make a practical pair.
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Not sure which session fits?
In a free 30-minute call, we’ll pick the right session and date for your team.
What Our Clients Say
